The authors present a few ideas on how leaders can work on becoming more altruistic based on their research and work at Rockwell Automation:
1. Share mistakes as moments of truth and the underlying lessons it taughtRead more in HBR.
2. Focus on listening and dialogue by suspending own agenda
3. Be open to showing vulnerability and admit not knowing all the answers; helps humanize leaders
4. Empower employees and let them lead you; it serves getting the other side's perspective
