An excerpt:
Because negative feedback given to leaders often centers on style rather than skills or expertise, it can feel like a threat to their identity—as if they’re being asked to give up their “secret sauce.” That’s how Jacob saw it. Yes, he could be explosive—but from his point of view, his “toughness” allowed him to deliver results year after year. In reality, though, he had succeeded up to this point despite his behavior. When his role expanded and he took on greater responsibility, his intense scrutiny of subordinates became an even bigger obstacle because it took up time he should have been devoting to more-strategic pursuits.Read more in HBR. Thanks, +Alessia Bhargava
